FREE STANDARD SHIPPING IN AUSTRALIA ON ORDERS OVER $100

Shipping Information

AUSTRALIA SHIPPING RATES

Orders over $100
Free Standard tracked shipping using Australia Post

Orders under $100
$9.50 Standard tracked shipping flat rate using Australia Post

Express shipping option
$12.95 Flat rate using Australia Post Express Post services

 

NEW ZEALAND SHIPPING RATES

Orders over $100
Free Standard Tracked Shipping using Australia Post International on orders over $100 AUD

Orders under $100
$15 Standard Tracked Shipping using Australia Post International 

Express Shipping Option
$20 Express tracked Shipping using Australia Post International

 

AUSTRALIAN ESTIMATED SHIPPING & DELIVERY TIMEFRAMES

DELIVERY LOCATION

DELIVERY TIME

Within the same city or town

1-5 business days

Between cities & large towns in the same state

1-5 business days

Between other locations within the same state

1-5 business days

Between adjoining east coast capitals (including Adelaide)

1-5 business days

Between other capital cities

1-5 business days

To other interstate locations

4-10 business days 

 

*The timetable above is a guideline only. Any dates given for delivery are a guide only.

*Should you require your order urgently or by a certain date we recommend that you select the Australia Post Express Post at the time of checkout or send our Customer Service Team an email within 12 hours of your order being processed to advise of the urgency so we can do our best to prioritise your order in the queue.

 

INTERNATIONAL ORDERS

All International orders are shipped with Australia Post to the destination country and then onforwarded to that countries local courier service. The tracking number provided to you at the time of shipment is your global tracking number and can be tracked on www.australiapost.com.au throughout the entire time of transit.

Please note that the estimated delivery time between Australia and other countries excludes any hold time in Customs and may be subject to delay due to causes outside of Fitbeauty’s control. Delays may occur in overseas shipments due to regulations, postal services and systems of different countries or unforeseen natural events. Fitbeauty has no control over nor will be responsible for any such delays or for loss / damage occasioned to the goods whilst it is in transit.

Fitbeauty will not be held liable for the costs of any import taxes or customs fees. Please review the import regulations and restrictions of your country before placing an order with Fitbeauty.

 

DELIVERY ADDRESSES

It is the customer’s responsibility to ensure that the correct delivery address and contact information is entered at the time of purchase. If incorrect details were supplied, please email or phone us as soon as possible so we can attempt to rectify before your order is processed and dispatched.

Please note that if your order has left our Despatch Department and has been collected by the courier it is then the courier’s responsibility to deliver your order to the shipping address on the shipping label. Should this address be incorrect, the customer will need to call the courier, quote their tracking number and attempt to change the address with the courier. Any change of address fees will not be covered by Fitbeauty, only at the customers expense.  

The above policy also includes payment with automated apps such as PayPal, Google Pay and Apple Pay.

ORDERS SENT WITH AUSTRALIA POST: If your order has been sent with Australia Post, you will have the ability to download the Australia Post App on your mobile phone or iPad, enter the order tracking number and adjust the shipping address.

 

 

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